This 47-page manual features:

• Step-by-step guide to help you be more effective at supervising and managing volunteers.
• Samples of useful forms and resources you can put to immediate use.
• Easy-to-understand descriptions and case studies of how other volunteer managers supervise and manage.

Here's a small sampling of topics covered in Essentials of Supervising and Managing Volunteers.

• Numbers you should track annually
• Five ways to support committee chairpersons
• Multiple report cards help volunteers finish on time
• Employ a volunteer grievance procedure
• Actions that increase meeting attendance
• Use references for background checks
• Form used to document volunteer duties
• Diplomatic reassignment of volunteer duties
• Spotlight a volunteer at your next special event
• Stave off volunteer problems before they start
• Show volunteers they are part of your team
• Prepare staff before placing volunteers
• Earn volunteers' respect
• Help volunteers avoid burnout
• Make the most of your chapter visits
• Get the most out of volunteer surveys
• Put the kibosh on gossip
• Advice on managing auxiliaries
• Recognition ideas for volunteer families
• Lower volunteer absenteeism
• How do you fire a volunteer?
• Incentive program motivates volunteers
• Frequency of feedback matters to some volunteers
• Three ways to resolve volunteer conflicts
• Use exit interview to implement new changes
• Why volunteers quit and how to get them to stay
• And many more!